![]() ![]() One is SaaS, with UXM, the older version in February. I have experience with two versions of AlertSite. ![]() What's my experience with pricing, setup cost, and licensing? It would take two to three days to receive the hardware, and once you receive the hardware, it would be taken to the data center and configured there, etc. How long the initial setup for the tool would take depends on the availability of the internal team, for example, there's a required SLA for the firewall, so this depends on the internal team. AlertSite deployment only requires one person for an hour or two of work. I was the only one on my team who did most of the updates, installation, and private nodes. The AlertSite team had the document, so whatever was required such as codes, was given, then my team worked with the networking team to get it open, then we could connect and use the tool. After the hardware was received, my team had to work with the network security team to open the firewall for the URL sensor because the server appliance was in the data center, so the firewall needs to be opened, and after that, it was pretty straightforward. ![]() It was just handed over to us after it was set up.Īs for the on-premise servers, there was a private node that required my team to work with the AlertSite support team to receive the hardware in the data center. In terms of setting up AlertSite, for the first version, my team didn't have to do anything because that was handled by the support team. The UI auto-updates every few minutes, so if I can control that manually, that would be helpful. I would like to have the option on AlertSite to configure that manually. I use AlertSite for synthetic monitoring, so whatever is available right now is okay, but if I want to request a new feature on a website, currently, the UI refreshes automatically. Multiple times, when a case comes up during weekends or whenever my team is doing an update, support needs improvement, availability-wise. Most of the agents in the team aren't available 24 x 7, so if there's something you need to discuss, you need to tell the support team ahead of time to schedule it. The AlertSite support team also needs improvement in terms of availability. It takes time to load all the monitors, so if that could be sped up, that would be helpful. I'm using the classic UI because it's quite user-friendly, or in human-readable format, but it's a little slow. One area that needs improvement in AlertSite is the slow UI. The UI auto-updates every few minutes, so if I can control that manually, that would be helpful." I would like to have the option on AlertSite to configure that manually. I use AlertSite for synthetic monitoring, so whatever is available right now is okay, but if I want to request a new feature on a website, currently, the UI refreshes automatically. Most of the agents in the team aren't available 24 x 7, so if there's something you need to discuss, you need to tell the support team ahead of time to schedule it. The AlertSite support team also needs improvement in terms of availability. ![]()
0 Comments
Leave a Reply. |